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Terms Of Service

Effective Date: April 1, 2025

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Welcome to Maid Easy Cleaning’s website. By using our site or submitting a request through our contact forms or Jobber-powered booking system, you agree to the terms outlined below. If you do not agree, please do not use our services.

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1. Services Offered

Maid Easy Cleaning provides residential and commercial cleaning services in Edmonton, Alberta. Visitors to our website may:

  • Submit quote requests

  • Book cleaning services

  • Contact us with general inquiries

All booking and customer management is handled via our third-party provider, Jobber.

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2. Use of Our Site

By using our website and/or submitting any form, you agree to these Terms of Service and our Privacy Policy. This agreement is implied through continued use of the site or by submitting your information.

You must be at least 18 years old or have the consent of a parent or legal guardian to use our services.

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3. Bookings, Cancellations, and Payments

  • Booking System: Most bookings are processed through Jobber. If you call us directly, we may manually input your details into the Jobber system to manage your appointment.

  • Cancellations: Cancellations or rescheduling may be subject to fees, especially for short notice or missed appointments. Terms are outlined at the time of booking.

  • Deposits: Some services may require a deposit for first-time customers. This will be communicated clearly in advance.

  • Payments: Payments are not processed through this website. Customers typically receive an invoice from Jobber and may pay by email money transfer or other accepted methods.

  • Late Fees: We may apply late fees for overdue invoices or missed payments.

  • Service Minimums: Minimum service charges may apply based on time, scope, or location.

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4. Communication & Marketing

By submitting your contact information through our website or booking system, you consent to receive:

  • Service-related emails or SMS

  • Occasional marketing emails or messages (no more than once per month)

  • Newsletter content if you have opted in

You may unsubscribe at any time by following the instructions in the message or contacting us directly.

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5. Third-Party Tools & Content

We use trusted third-party services, such as:

  • Jobber for scheduling, invoicing, and client communication

  • Amazon product links for recommended cleaning tools or supplies

We are not responsible for the privacy practices or content of third-party websites. Clicking any third-party links is at your own risk.

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6. Limitations of Liability

Maid Easy Cleaning strives to provide accurate and high-quality services, but we do not guarantee the outcome of every cleaning job. Use of our website and services is at your own discretion. We are not liable for any damages resulting from:

  • Errors or omissions on our website

  • Booking issues or miscommunications

  • Third-party service failures

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7. Intellectual Property

All content on this site, including text, logos, graphics, and images, is the property of Maid Easy Cleaning or its licensors. Unauthorized reproduction, modification, or use is prohibited.

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8. Jurisdiction

These terms are governed by the laws of the Province of Alberta and the laws of Canada. Any disputes shall be handled in the appropriate courts located in Edmonton, Alberta.

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9. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted to this page, and continued use of the site constitutes your acceptance of the revised terms.

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10. Contact Us

For any questions about these Terms or our services, please email: info [at] maideasyedmonton [dot] com

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